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MEET OUR LEADERSHIP TEAM


We’re proud to have the best and brightest people working at Moncrief. They all share a strong commitment to our customers, as well as to each other.

Tom Mutz - Vice President of Customer Service

Tom Mutz

Vice President of Customer Service

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Tom Mutz

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Vice President of Customer Service Since 2001

Tom was born and raised in Atlanta and is part of the fifth generation of his family to work in HVAC. He is a graduate of Woodward Academy and the University of Tennessee at Chattanooga where he played football. Eager to join the family business from a young age, Tom started working summers at Moncrief helping installs and delivering materials to jobs. Following graduation, he started in the Customer Service department and has been in a leadership role since 2005, managing the customer service staff and the service technician departments. Tom enjoys spending his free time with his wife and two children and traveling.

Bridget H. - Customer Service - Install

Bridget H.

Customer Service - Install

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Bridget H.

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Customer Service - Install Since 2016

Bridget enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer’s long-term comfort strategy.

CERTIFICATIONS: Bilingual - Spanish

Leslie S. - Customer Service - Install

Leslie S.

Customer Service - Install

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Leslie S.

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Customer Service - Install Since 2020

Leslie enjoys helping customers and being a member of the larger Moncrief team that provides the ongoing exceptional service critical to a long-term comfort strategy and indoor air quality.

Amy McGraw-Davids - Customer Service Manager

Amy McGraw-Davids

Customer Service Manager

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Amy McGraw-Davids

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Customer Service Manager Since 2011

Amy enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customers' long-term comfort strategy.

Laura G. - Customer Service - Parts

Laura G.

Customer Service - Parts

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Laura G.

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Customer Service - Parts Since 2011

Laura enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer's long-term comfort strategy.

CERTIFICATIONS: Spanish

Sandy Garcia - Parts Manager

Sandy Garcia

Parts Manager

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Sandy Garcia

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Parts Manager Since 2011

Sandy Garcia has worked in the HVAC industry for over 11 years, gaining experience in the parts, service and operations departments. After several years in the field as one of the few women technicians in the city of Atlanta, Sandy returned to her roots in our parts department as a manager – overseeing day-to-day operations and the management of multiple buildings. Sandy is passionate about taking care of the technicians she supports in the field and mentoring young people new to the industry – especially women. Outside of the office, Sandy enjoys spending time with her kids and extended family members – several of whom she calls co-workers.

CERTIFICATIONS: Associates Degree in Air Conditioning Technology, Chattahoochee Technical College

Heather W. - Service Plan Manager

Heather W.

Service Plan Manager

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Heather W.

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Service Plan Manager Since 2009

Heather enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer’s long-term comfort strategy.

Terrance M. - Service Plan Coordinator

Terrance M.

Service Plan Coordinator

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Terrance M.

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Service Plan Coordinator Since 2018

Terrance enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer’s long-term comfort strategy.

Melynda T. - Accounts Payable

Melynda T.

Accounts Payable

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Melynda T.

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Accounts Payable Since 2019

Tyrik F. - Parts Coordinator

Tyrik F.

Parts Coordinator

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Tyrik F.

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Parts Coordinator Since 2018

Tyrik enjoys helping customers and being a member of the larger Moncrief team that provides the ongoing exceptional service critical to a long-term comfort strategy and indoor air quality.

Brittany H. - Customer Service

Brittany H.

Customer Service

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Brittany H.

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Customer Service Since 2020

Brittany enjoys helping customers and being a member of the larger Moncrief team that provides the ongoing exceptional service critical to a long-term comfort strategy and indoor air quality.

Karina R. - Customer Service Representative

Karina R.

Customer Service Representative

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Karina R.

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Customer Service Representative Since 2017

Karina enjoys helping customers and being a member of the larger Moncrief team that provides the ongoing exceptional service critical to a long-term comfort strategy and indoor air quality.

Wes B. - Customer Service Representative

Wes B.

Customer Service Representative

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Wes B.

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Customer Service Representative Since 2020

Wes enjoys helping customers and being a member of the larger Moncrief team that provides the ongoing exceptional service critical to a long-term comfort strategy and indoor air quality.


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