

MEET OUR LEADERSHIP TEAM
We’re proud to have the best and brightest people working at Moncrief. They all share a strong commitment to our customers, as well as to each other.

Tom Mutz
Vice President of Customer Service


Tom Mutz

Vice President of Customer Service Since 2001
Tom was born and raised in Atlanta and is part of the fifth generation of his family to work in HVAC. He is a graduate of Woodward Academy and the University of Tennessee at Chattanooga where he played football. Eager to join the family business from a young age, Tom started working summers at Moncrief helping installs and delivering materials to jobs. Following graduation, he started in the Customer Service department and has been in a leadership role since 2005, managing the customer service staff and the service technician departments. Tom enjoys spending his free time with his wife and two children and traveling.

Bridget H.
Customer Service - Install


Bridget H.

Customer Service - Install Since 2016
Bridget enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer’s long-term comfort strategy.
CERTIFICATIONS: Bilingual - Spanish

Leslie S.
Customer Service - Install


Leslie S.

Customer Service - Install Since 2020
Leslie enjoys helping customers and being a member of the larger Moncrief team that provides the ongoing exceptional service critical to a long-term comfort strategy and indoor air quality.

Amy McGraw-Davids
Customer Service Manager


Amy McGraw-Davids

Customer Service Manager Since 2011
Amy enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customers' long-term comfort strategy.

Laura G.
Customer Service - Parts


Laura G.

Customer Service - Parts Since 2011
Laura enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer's long-term comfort strategy.
CERTIFICATIONS: Spanish

Sandy Garcia
Parts Manager


Sandy Garcia

Parts Manager Since 2011
Sandy Garcia has worked in the HVAC industry for over 11 years, gaining experience in the parts, service and operations departments. After several years in the field as one of the few women technicians in the city of Atlanta, Sandy returned to her roots in our parts department as a manager – overseeing day-to-day operations and the management of multiple buildings. Sandy is passionate about taking care of the technicians she supports in the field and mentoring young people new to the industry – especially women. Outside of the office, Sandy enjoys spending time with her kids and extended family members – several of whom she calls co-workers.
CERTIFICATIONS: Associates Degree in Air Conditioning Technology, Chattahoochee Technical College

Heather W.
Service Plan Manager


Heather W.

Service Plan Manager Since 2009
Heather enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer’s long-term comfort strategy.

Terrance M.
Service Plan Coordinator


Terrance M.

Service Plan Coordinator Since 2018
Terrance enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer’s long-term comfort strategy.

Melynda T.
Accounts Payable


Melynda T.

Accounts Payable Since 2019

Tyrik F.
Parts Coordinator


Tyrik F.

Parts Coordinator Since 2018
Tyrik enjoys helping customers and being a member of the larger Moncrief team that provides the ongoing exceptional service critical to a long-term comfort strategy and indoor air quality.

Brittany H.
Customer Service


Brittany H.

Customer Service Since 2020
Brittany enjoys helping customers and being a member of the larger Moncrief team that provides the ongoing exceptional service critical to a long-term comfort strategy and indoor air quality.

Karina R.
Customer Service Representative


Karina R.

Customer Service Representative Since 2017
Karina enjoys helping customers and being a member of the larger Moncrief team that provides the ongoing exceptional service critical to a long-term comfort strategy and indoor air quality.

Wes B.
Customer Service Representative


Wes B.

Customer Service Representative Since 2020
Wes enjoys helping customers and being a member of the larger Moncrief team that provides the ongoing exceptional service critical to a long-term comfort strategy and indoor air quality.

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